Hourly Support Services

Our Hourly Support Services plans give you complete access to the entire Tangent Solutions support team – at an hourly rate that works within your budget.

Our Hourly Support Services plans include the following:

24x7x365 on-call availability

A dedicated Account Manager who will provide the highest levels of service and support

A responsive Help Desk accessible via email, telephone, and the Web
connectivity
A dedicated IT Purchaser who can provide hardware and software quotes plus track software licenses and subscription renewals

Block hours that you can use toward proactive maintenance and support, troubleshooting, documentation, plus any project work

Ongoing reports that describe and detail all of the work performed on your behalf

Full documentation of your network, including network diagrams, software licenses, inventory, and procedures

Easy accessibility to any member of our team – at no additional charge

Guaranteed rapid response times

Tangent Solutions performance guarantee
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We provide a range of IT Support in the Following areas

Cybersecurity

Cloud Services

IT Outsourcing

Managed Services

we build, host, support and manage efficient IT infrastructures that not only save you time and expense, but ensure the safety and health of your enterprise. Equally important is our commitment to maintaining the highest standards of responsive and personalized customer service which, in the end, give you the confidence to make fully informed decisions about the direction you want your business to take.